At Gempak99, we understand that your personal data is a trust that must be safeguarded with the utmost responsibility. This document clearly explains how we collect, use, store, and protect your information in accordance with Malaysian law.
Six core pillars that prove Gempak99 is serious about protecting every member's personal information
All data transmitted between your device and Gempak99 servers is encrypted using SSL 256-bit technology. This means sensitive information such as bank account numbers and passwords cannot be intercepted by any party during transmission.
Gempak99 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All data collection, storage, and usage processes are carried out in accordance with the principles set out in that Act without exception.
We only collect data that is strictly necessary to operate our services. No excess data is collected solely for third-party marketing purposes. Every piece of information you provide is used exclusively to enhance your experience at gempak99.
Gempak99 has never and will never sell, rent, or transfer your personal data to any third party for commercial gain. Your data belongs to you – we are only its responsible custodian.
We are committed to being transparent about what data we collect, how it is used, and how long it is retained. This Privacy Policy is written in plain language so every Malaysian member clearly understands their rights.
You have the full right to access, correct, download, or request deletion of your personal data at any time. Contact our team and we will process your request within the timeframe required by law.
Welcome to the Gempak99 Privacy Policy page. As an online entertainment platform operator in Malaysia, we care deeply about the privacy of every individual who interacts with our services. This document has been prepared to provide a clear and transparent overview of our data handling practices.
By registering an account or using any Gempak99 service, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Gempak99 collects various types of information from our members to ensure a smooth, secure, and high-quality service. The following are the categories of data we collect:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | KYC verification, fraud prevention | Legal obligation |
| Financial Information | Transaction processing, audit | Contract performance |
| Technical Data | Platform security, analytics | Legitimate interest |
| Usage Data | Service improvement, internal marketing | User Consent |
Every piece of data collected by Gempak99 is used for specific and legitimate purposes. We do not use your data for any purpose other than those stated below:
Gempak99 does not sell or transfer your personal data to third parties for commercial purposes. However, in certain limited circumstances, we may share your data with the following parties:
All third parties we work with are bound by data protection agreements that require them to handle your information to a standard of security no less than that of Gempak99.
Protecting your personal data from unauthorised access, loss, or misuse is gempak99's highest priority. We implement multiple layers of security to ensure comprehensive protection:
While we take all reasonable precautions, no digital security system can be guaranteed to be 100% secure. In the event of a data security incident affecting your information, we will notify you and the relevant authorities within the timeframe prescribed by law.
Gempak99 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. In general:
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights, which you may exercise at any time:
You have the right to know what personal data we hold about you and to obtain a copy of it.
You may request the correction of any inaccurate or incomplete personal data held in our system.
In certain circumstances, you may request the deletion of your personal data from the Gempak99 system.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for the purpose of transferring it to another platform.
You may request a restriction on the processing of your data in certain situations during an investigation or dispute.
To exercise any of the rights above, please contact our data protection team. We will process your request within 21 business days as required under PDPA 2010.
Gempak99 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect some features on the Gempak99 platform.
As a responsible platform, Gempak99 enforces a rigorous Know Your Customer (KYC) process to comply with Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations in Malaysia.
Gempak99 will never ask you to submit identity documents via social media or third-party messaging applications. All KYC document submissions must be made through the official channels within the platform only.
Gempak99 is an exclusive platform for adults aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
If we discover that personal data belonging to a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us immediately.
Gempak99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes will take effect immediately upon publication of the updated version on this page.
For significant and material changes, we will endeavour to notify you via in-platform notifications or your registered email before the changes take effect. Continued use of the Gempak99 platform after any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Gempak99 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
We are committed to addressing every privacy-related inquiry within three (3) business days. Your satisfaction and trust are our top priority at gempak99.
With a transparent privacy policy and high-standard data protection, you can enjoy all Gempak99 games and services without any worry. Register now and experience entertainment that is safe and trustworthy.